ABOUT ME (WORK STUFF):

Hi! I’m Riley Bae (배상아). I’m originally from South Korea and started my career as a NYS-licensed ESL/ENL (English as a Second/New Language) teacher.

Currently I’m the VP of Content & UX Design for the Home Lending team at JPMorgan Chase, where I’ve been working since November 2022. Some titles I’ve held in the past include:

Web designer @ Booking.com
Manager, UX & Localization @ Brainly
Subtitler & translator @ Netflix, Hulu, WB Digital Labs, TransPerfect, and more

My work may be multidisciplinary, but it’s all tied together by a passion for making the digital world as accessible as possible for everyone. So if you need someone to write empathetic & clear error messages, create Figma prototypes, map out a service blueprint, provide guidance on a11y design, simplify legalese for users, or localize your app (among other things), I’ve got you covered.

Click the email icon to get in touch—let’s make some magic together!

ABOUT ME (NON-WORK STUFF):

In my free time, I enjoy:

building mechanical keyboards
playing video games
creating art (like all the graphics on this site!)
going to karaoke by myself as self-care
criticizing food using buzz words I learned from The Food Network despite being a decidedly unaccomplished cook
collecting stationery and stamps from around the world

WHAT I CAN HELP WITH:

Content Design/UX Writing
UX Design
Content Strategy
Web Design
Kor > Eng T9N & L10N
Subtitling & Captioning
+ more